Frank Gay Services Reviews

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Overall Rating / 17 Total 1st-Party Reviews

5.0 Out of
5 Stars

Frank Gay Services

5.0 out of 5 stars
review from Google
- August 4, 2018

I had an a/c issue late on Friday night and James came after midnight to resolve the issue. He was excellent with communication keeping me in the loop and letting me know when he would arrive. Once here, he was thorough in his diagnostics and the best compliment that I can give him is that he educated me on the a/c system, what was normal and what I should be concerned about.I will never call another company. Best experience I have ever had with a repair company,,hands down. Thanks James!

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5.0 out of 5 stars
review from Google
- August 4, 2018

James was amazing. ..informative and pleasant . Gave great service ..kodos to you for having him as your technician....

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5.0 out of 5 stars
review from Google
- August 3, 2018

I called Frank Gay services for a leaking AC unit, and they came out actually earlier than estimated, which was great. James came out, a technician with over 30 years of experience, was very helpful and knowledgeable. He explained what was wrong and how he fixed it. He also explained options on how to save time and money. Great experience. Thanks, James!

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5.0 out of 5 stars
review from Google
- August 2, 2018

James Thomas was very helpful and showed us every step of the way what we need to do to maintain our AC unit. He was very patient and great with our pets too.

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5.0 out of 5 stars
review from Google
- August 2, 2018

Two months ago I reviewed and said Frank Gay because of AMY CARTER (their AC Mgr.) was once again a reputable company. Today, I had to see if they still were - when my 2nd older air conditioner went down. Amy sent DUSTIN out who quickly fixed the capacitor only to find the compressor not working (which meant a big bill for me). DUSTIN didn't give up and made calls to the manufacturer. He discovered the unit was heat locked,,fixed it and saved me hundreds of dollars! HOW MANY AIR CONDITIONER COMPANIES DO YOU KNOW WHO WOULD DO THAT? Let me tell you - NONE! The typical response would be - "You need a new system, sir".If you have an air conditioning problem, you are CRAZY STUPID not to call Amy Carter at Frank Gay Services!

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