Serving All Your Plumbing, Electrical, and AC Needs
Frank Gay Services was founded in 1976 on the idea of bringing honesty and integrity to every customer. What started as solely a plumbing business has grown to also provide electrical and air conditioning services. Though we’re based in Orlando, our service area stretches from Daytona to the Tampa Region. One motto has served as the foundation of our success, and that’s a remark from Mark Twain in which he said, “Always do right, this will gratify some people and astonish the rest.” It is with this idea in mind that we set out to complete every job, employing honesty, a strong worth ethic, and exceptional service in every project. Contact us today to learn more about the services we provide.
Expanding to Better Reach our Home and Business Owners
In June of 2002, we opened a service branch in Tampa to serve or residential and commercial clients to the best of our abilities. We quickly respond to our home and business owners, even as they continue to multiply. We’ve worked with residential clients and also have commercial accounts with many of the largest local brands over the years. Our elite technicians have experience with single-family homes, condos, apartment buildings, and large commercial facilities. To better serve our clients in many areas, we offer a wide range of services, from maintenance contracts in plumbing and air conditioning to major remodeling and renovations.
Frank Gay Services Code of Ethics
Home and Business Owners
WE WILL SERVE our customer with integrity, competence and objectivity.
WE WILL DELIVER to our home and business owners all that we promised through value-added services.
WE WILL PERFORM our work to meet technical codes or better.
WE WILL EXPLORE each customer situation detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed and the possible benefits our service and technical recommendation may provide our home and business owners.
WE WILL RESPECT each customer’s home and property and leave them as clean as we found them.
WE WILL PERFORM jobs for which we are qualified by our experience and technical competence.
WE WILL MAKE Quality Service the trademark of the jobs we perform. If needed, we will take care of callbacks with a minimum of inconvenience to our home and business owners.
WE WILL STAND behind our work.
WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.
WE WILL NOT advertise our service in a deceptive manner.
WE WILL MAINTAIN a wholly professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers and the public at large.
WE REGARD our employees’ satisfaction as important as customer service and company profitability. We subscribe to the premise of win, win, win.
WE WILL ASSIGN technical and support personnel to each job in accord with their experience knowledge and expertise.
WE WILL FOSTER training for all our employees on an on-going basis to improve and unload high-performance standards.
WE WILL AGREE with our home and business owners independently and in advance on the basis for our fees. Our fees will be commensurate with the quality of the services we deliver and the responsibility we accept.
WE WILL MAKE it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.
WE WILL BE MINDFUL of the honest value received by the customer and out right to an ethical profit.
WE WILL BE GOOD corporate citizens.
WE WILL PROTECT the health and safety of our communities by sharing knowledge of new environment developments and technological advancements with the communities we serve.
We Only Hire the Best
At Frank Gay Services, we strive to provide the best services to our home and business owners by hiring qualified professionals to work for us. All of our technicians are fully licensed in their respective fields to ensure you have a qualified plumber, electrician, or contractor completing your work. Full background checks, drug testing, and high standards are mandatory before we hire anyone. You’ll always be greeted with a smile from our professionally trained technicians who arrive in our company vehicles dressed in official uniforms. We always go above and beyond to provide the best quality service.