Frank Gay Services Reviews
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Overall Rating / 17 Total 1st-Party Reviews
Frank Gay Services
I had an a/c issue late on Friday night and James came after midnight to resolve the issue. He was excellent with communication keeping me in the loop and letting me know when he would arrive. Once here, he was thorough in his diagnostics and the best compliment that I can give him is that he educated me on the a/c system, what was normal and what I should be concerned about.I will never call another company. Best experience I have ever had with a repair company,,hands down. Thanks James!
I called Frank Gay services for a leaking AC unit, and they came out actually earlier than estimated, which was great. James came out, a technician with over 30 years of experience, was very helpful and knowledgeable. He explained what was wrong and how he fixed it. He also explained options on how to save time and money. Great experience. Thanks, James!
Two months ago I reviewed and said Frank Gay because of AMY CARTER (their AC Mgr.) was once again a reputable company. Today, I had to see if they still were - when my 2nd older air conditioner went down. Amy sent DUSTIN out who quickly fixed the capacitor only to find the compressor not working (which meant a big bill for me). DUSTIN didn't give up and made calls to the manufacturer. He discovered the unit was heat locked,,fixed it and saved me hundreds of dollars! HOW MANY AIR CONDITIONER COMPANIES DO YOU KNOW WHO WOULD DO THAT? Let me tell you - NONE! The typical response would be - "You need a new system, sir".If you have an air conditioning problem, you are CRAZY STUPID not to call Amy Carter at Frank Gay Services!